Strings By Mail FAQ

If you cannot find an answer on this page, be sure to contact us. We will respond asap, during business hours.

Can I ship to a different address than my billing address?
   Yes, and for quick checkout, up to three addresses can be stored in your SBM online account.

What shipping options do you offer?
   Flat Rate Any Size USA for $3.95. We also offer USPS, UPS and FedEx options.

Do you ship internationally?
   Yes. International Priority Airmail is reliable and cost effective. We also offer USPS, UPS and FedEx.

Can you ship as a gift?
   No, we cannot mark packages as gifts or lower the values.

How do I check the shipping fee?
   Place items in the cart and then visit the cart. There is a shipping estimator button available to check rates and options.

Do you charge additional shipping fees for back ordered items that ship separately?
   No, all back orders ship free.

How long do back orders take to get back in stock?
   Some are filled within 24 hours, others a few days and occasionally a few weeks.
   In the event of an unusual delay we will contact you at the 2-3 week and 5 week markers to update you on ETA.