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Gift Certificates

Strings By Mail Gift Certificates

Our Strings By Mail gift certificates are the perfect gift, since they let recipients choose exactly what they want from more than 12,000 products for musicians.

How to Buy Gift Certificates

You buy gift certificates like anything else on our website. This means you need an SBM account.

For security reasons, we have to approve gift certificate purchases, which occurs within 24 hours on weekdays. Once this happens, we send you an email telling you the money is available in your account.

How to Send Gift Certificates

1. Click the link in the email that we send you
2. Log into your SBM account
3. Click the orange "Send a Gift Certificate" button
4. Fill in the fields, including the amount you wish to send, and click the orange "Send" button
5. Review the information you've entered to make sure it's correct
6. Click the orange "Send Gift Certificate" button

How to Print Gift Certificates

If you like, you can print a physical copy of the gift certificate. To do so, simply click on the link in the email that we send you.

Want to put the redemption code on the certificate? When you order, in the Comments box write "Please send me the redemption code." We'll take care of the rest.

How Recipients Use Gift Certificates

1. Click in the email that we send them
2. Log in to their SBM account or create an account
3. Place products they want in their shopping cart
3. On the Checkout page scroll down and click on "Gift Certificates," which is just above the Comment box
4. Enter the redemption code from the email and the amount they want to apply from the gift certificate. If they've previously used part of the money, they just apply the remainder to their order.
5. If there's a balance, enter a credit card number or other payment information
6. Click the "Confirm Order" button

If it's more convenient for recipients, they can place their order and redeem their gift certificate by phone.

Have a question about Strings By Mail gift certificates? Call 800-513-8271 to talk with our friendly music, strings, and gear experts or contact them online. They’re available Monday-Thursday from 9 a.m.-3 p.m. EST and Friday from 9 a.m.-4 p.m.