All Testimonials

Strings By Mail Will Be My Regular

It is really glad that despite my country where I'm staying (Malaysia) is far away from Strings By Mail, I've finally decided to take it a try buying from here. What worries me the most is not buying from Strings By Mail but the lost shipping issue that I've been facing. Really glad that I've found out the USPS Priority is linked to my local post office courier service with tracking. Prices and service here is awesome! Here will be my regular. Thank you Strings By Mail!
Testimonial By: Yin Wai Phang — Kuala Lumpur, , Malaysia

Best Practices Demonstrated

It is truly rare for me to have a retail experience which causes me to think--"Wow, these guys are really good." But that absolutely was my reaction to my experience with Strings by Mail. These people are passionate about the art of making music and they treat you with the assumption that your passion is equal to theirs--regardless of your skill level or knowledge. That never "just happens" at a business. It happens because it's important to them. Now that's Best Practices. Congratulations.
Testimonial By: Michael Rhodes — Indianapolis, IN, United States

Excellent purchase and service experience

I was a first time customer. My first order was perfect. I received exactly what I ordered, but after a few days I became unhappy with one of my choices. I decided to contact the company and see if there was any way to exchange. Yes! They worked with me (they're musicians and knew exactly what I was talking about). With products now exchanged, I am extremely happy. I can't thank StringsByMail enough for their excellent service to the music community. I will be buying from them again and again.
Testimonial By: Ben Bridges — Maine


Record! My strings arrived in Brazil less than two weeks!! Thanks!!!
Testimonial By: Cristiano Vianna de Paula — Belo Horizonte, , Brazil


Thank you for prompt delivering:-)
Testimonial By: Debbie Root — Tracy, CA, United States

Mike,the satisfied customer

These guys are great-right up at their word,quality strings cheaper than you'll find em at any store.I've ordered here numerous times and they ship the order right out a.s.a.p.,I've never had the slightest problem. So much nicer to order them here than to drive out to a store just to find you have to settle for option 2 or 3 because the ones you want are outa stock.I play nylon acoustic,and their selection is pretty impressive.A-1!!
A heartfelt 5 stars for these guys!thanks again,Mike
Testimonial By: michael forshaw — lake ariel, PA, United States

Love Strings by Mail

Even with a poor exchange rate between Aussie and U.S I will still buy and deal with these guys. They have the range, price and service! Love that and love the last purchase of Martin strings I got for the twelve stringer " great sound and feel". Please keep it up and great going guys!
Testimonial By: Colin Tomelty — Duffy, ACT, Australia

8-string Ukulele and Smiles

Recently bought a used 8-string Ukulele and needed to put on a new set of strings. Did my research and pick Aquila brand but could now find a set locally. Found Strings By Mail and could not be happier with the web site, purchase, prices, and shipping. In addition, most 8-string ukulele set come with a wound Low-G string. These guys know their business by sending a much priced un-wound Low-G made by Aquila. Nice touch and shows that you know STRINGS. Thanks John and Matt.
Testimonial By: Charles Haseman — Louisville, CO, United States

Quick turnaround and delivery

I've ordered from Strings By Mail a couple of times now and the service and delivery is great, I received the strings in only a little over a week this time, they also stock strings which aren't always easy to come by in the UK. Thank you.
Testimonial By: Tim Hughes — Rugby, , Great Britain

Bargain Prices.

Just received my first order. Less than 2 weeks for international delivery is great, price is amazing, less than half the best UK price, and customs decided not to charge any import taxes - BARGAIN!
Testimonial By: John Martin — Eastbourne, , Great Britain

The Best!

The title of my testimonial says it all. The BEST source for guitar strings is Strings By Mail. They'll never let you down.
Testimonial By: kevin crites — los angeles, CA, United States

This is the best online shop ever !

I am so glad and happy that this shop exist, they have the best strings in the industry and an extended range of stuff that you never imagine, the best of it, it´s the price of the all products, and that they ship to my country, i really love Strings By Mail, seriously, you are the only one.
Thank you so much for exist, and be an incredible shop. Keep in that way you are the Best !!! =D
Testimonial By: Manuel Bernal Monterrubio — Tlalpan DF, Mexico

Been using SBM for years

If something happens to these people, i don't know what i'll do!! May have to take up the trombone.
Testimonial By: Tom Kelly — Elgin, TX, United States

The Best Source for Strings!

I write string monthly reviews for the Kit Guitars Forum. I review a different set of strings every month, so I rely on getting my order quickly. Strings By Mail is the absolute best source for strings. SBM prices, customer service, and quick and inexpensive shipping, make them my choice for strings, which is why I recommend them without hesitation. They are the best, bar none.
Testimonial By: Diane Kauffmann — PARKERSBURG, WV, United States

Great service

The strings were sent quickly. Good prices even paying tax here in Brazil.
Testimonial By: Vadim Surkov — São Paulo, , Brazil

Excellent Store

I live in the Bahamas & just want to say John Wunsch and the staff are great. They have an excellent inventory at reasonable prices & their service is second to none. This is why I buy all my classical strings & accessories online only from them.
Testimonial By: Peter Zervos — Freeport, , Bahamas

The Best

Strings By Mail ships fast and has the best prices. No need to look anywhere else.
Testimonial By: kevin crites — los angeles, CA, United States

My Favorite Place to Shop

Quality products, affordable prices and fast delivery. I can't say enough about Strings by Mail. I love the concept of mixing and matching strings to my liking and getting exactly what works. The range of stringed related products is incredible. I always look here first. Rare that a month goes by that I don't buy something on your site. Thanks for being there.
Testimonial By: Robert Bresloff — Mundelein, IL, United States

D'Addario BT's are the way to go!

Got the D'Addario XL Balanced Tension strings the other day. Usually new strings take over an hour to finally settle in. I install the new strings by going through the post then over then under the string through the post. This locks in the string requiring fewer turns thus locking the string in. BT Strings settle in about a minute. Very nice sound. Very balanced tone. I just purchased 6 extra packs. Oh I use the the 9's. Thanks D'Addario and thanks Strings By Mail!
Testimonial By: Tony Nungesser — Almont, MI, United States

Better Store

I've been playing guitar for _ 50 years, and in all that time I have not done business with a better store ... Online or Brick & Mortar ... The owner @SBM are completely dedicated to their customer's satisfaction ... they're responsive when there are issues from the manufacturer ... and I cannot recommend them highly enough.
Testimonial By: Jonathan Sayles — United States

Perfect -Parfait

Ce site est d'une grande qualité. Les produits sont à la hauteur des attentes des musiciens. Encore Merci !

This site is of great quality. The products are up to the expectations of musicians. Thanks Again!
Testimonial By: BLANCO JORGE — GENERAC, France

My go-to for strings.

I've been buying my strings from Strings by mail for some time now and I couldn't be happier. They've got all the qualities you look for:

1. Fast, friendly service
2. Reliability
3. Great selection at a fair price.

I couldn't ask for more and I'm glad to do business with someone that cares about the products they sell and the the relationship they have with their customers.
Testimonial By: Jerome Triplett — Hamilton, AL, United States

Exceptional Service

As a guitar maker I have used Strings by Mail for many years. Prompt service, good communication, and good prices.
Testimonial By: Jim Williams — Uki, NSW, Australia

Perfect As Always!

I've been a loyal customer of Strings By Mail for over 15 years. Not once have I ever been disappointed or dissatisfied. Always professional, always pleasant. I love that they take the time to write and sign a handwritten "thank you".
Testimonial By: Erik Scott — Fresno, CA, United States

Qualidade das entregas

Grato pela qualidade do serviço. Vida londa para strings by mail!

Grateful for the quality of service. Long life for strings by mail!
Testimonial By: Caio Guilherme Oliveira Braga — Campinas, Brazil

Qualidade das entregas

Grato pela atenção e pela qualidade do serviço de vcs.
Vida longa!

Grateful for the attention and the quality of the service guys. Long life! Caio
Testimonial By: Caio Guilherme Oliveira Braga — Campinas, Brazil

First time order

Excellent service! My order shipped the same day by USPS standard delivery and was received in two days.
Order was correct and it had a nice handwritten thank you on it from Steve. I will definitely reorder from here.
Bob F
Testimonial By: Robert Failla — Jersey City, NJ, United States


Entrega no prazo.
Muito bom comprar com Strings By Mail.

On-time delivery.
Very good buy with Strings By Mail.
Testimonial By: Sebastiao Batista Vitor — RIO DE JANEIRO, , Brazil


Strings By Mail has the best customer service of about any online merchant I have ever dealt with, Thanks very much!!!
Testimonial By: Daniel Craddock — Sadieville, KY, United States


in all my purchases the service was excellent
Testimonial By: Sebastiao Batista Vitor — RIO DE JANEIRO, , Brazil


I am satisfied with my order in just over one month arrived perfect here in Brazil!
Testimonial By: EMERSON RODRIGO — Belo Horizonte, Brazil

Awesome customer service

These guys are great. You'll have no problems if something goes wrong in shipping or if a product is bad (within reason). I had a guitar armrest break and I just was not happy with the design. It was well after the 30 day return period, and I had altered the unit with glue, so they could not re-sell. Even so they honoured a first agreement they made (before they learned of the glue) and I received full store credit. How awesome is that? I'm also writing my friends.
Testimonial By: Brad Hoffman — Halifax, NS, Canada

Great service

You know, the measure of a good business is not how they perform when things are going well, but how they do when things go wrong. I had a problem with my order - a simple thing, could happen to anyone - and these guys stood up and did the right thing to fix the issue, no questions asked.

Well done guys. You've got my business for good.
Testimonial By: Great service — South Morang, VIC, Australia

Excellent Service

I have once again ordered from SBM as I was very happy with the service I received previously.

Once again I am very pleased with the service I have received and I am happy to be a SBM customer.
Testimonial By: Stephen — , Great Britain

Great customer service

Ordered some thumbpicks which the USPS managed to lose. Contacted SBM and was told "if they don't arrive, we will send another package". which they did. Wasn't a huge dollar amount, but it spoke volumes for the company's attitude to customer service.
Testimonial By: Jeffrey Elliott — Chapel Hill, NC, United States

Excelente StringsByMail!

Entrega antes do prazo, Produtos de ótima qualidade!

Delivery before the deadline, great quality products!
Testimonial By: Caio Espimpolo — Ribeirão Preto, , Brazil

Best Customer Service EVER

Matt was incredible handling my inquiry and provided very professional customer service in a laid-back style. Thanks!!!
Testimonial By: Barbara McCracken — WILMINGTON, DE, United States

Ghs Mandolin Strings

As expected exact original item,fast handling and shipping,excellent service highly recommended for Musical instrument strings & accs AAA.Thank you.
Testimonial By: Akalai Mohammed — singapore, , Singapore

Great Experience...

Received the order today. All in place and in order Excellent service. Thank you SBM!
Testimonial By: Jeffy Eapen — Kancheepuram District, , India


Good shipping, good service! Greetings from Italy!
Testimonial By: Italo Pellicciotta — Lanciano, , Italy

I only buy from SBM

do you play a stringed instrument? Strings By Mail has the strings you need (for any stringed instrument) AND cheaper than you can purchase locally!

excellent service. you will not be disappointed!
Testimonial By: Shad Hall — TX, United States

Not Disappointed

This is really the best in guitar strings, & other accessories. The best brands, & string gauges that's easy on my fingers. Special thanx to SBM, my playing has improved. Also the shipping is faster, & the prices are great. Keep up the good work.
Testimonial By: Brian Upchurch — Gary, IN, United States

En vl'à des cordes :)

It is absolutely the best place to buy strings. The diversity of strings and their low price makes life easier for us musicians :) Thanks!

C'est carrément la meilleure place pour acheter des cordes. La diversité des cordes et leur bas prix facilite la vie de nous les musiciens :)
Testimonial By: Philippe Jean — Montreal, QC, Canada

Happy Customer

I came across your site when I decided to see if I could better my existing strings deal. I received my order promptly and very efficiently. I am happy to now be one of your customers.
Testimonial By: Stephen — , Great Britain


I was pleased to note that besides excellent strings you also carry a large supply of guitar accessories, great site
Testimonial By: dave moir — Grunthal, MB, Canada

Great service

Excellent and prompt service. Great products, good prices, fast shipping. And the assistance is perfect. I have recently had problems with an order and everything was solved perfectly. Reliability is crucial.
Testimonial By: Carlos Madeira — Rio de Janeiro, , Brazil

Great place to buy strings

I ordered many times, strings, books, DVD, accessories for my guitar... It is always perfect. I have the opportunity to have access to excellent books that it is impossible to find in Nicaragua. Thank you!
Testimonial By: Carolina Valdivia — Matagalpa, , Nicaragua

Very good impression

I discovered this site last month and I have to say that I'm really impressed by the service. I'm going to buy here again. I suggest everybody to buy strings on this website.
Testimonial By: Marco Floresta — Mestre-Venezia, Italy

Finest Service

I must write to say how very much I appreciate the best service of it's kind these days. I will order both music and accessories from you folks first of all whenever possible to do so. Thanks again for your fine and always prompt service!
Testimonial By: Alex Williams — Bremerton, WA, United States

The best.

This is a flat-out great business. They inhabit the niche of guitar strings and do it better than anyone. Rapid fire shipping at a almost unbelievably low charge and a vast selection of strings at the lowest prices. Their customer service is great. Absolutely friendly knowledgeable, and helpful staff. I will always steer friends to strings by mail.
Testimonial By: Robert McArthur — Austin, TX, United States

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